We provide a 100% satisfaction money-back guarantee. If you're not satisfied with your order for any reason, you can return it within 7 days for a full refund. We only ask that you pay return shipping and that you give us an explanation for your dissatisfaction so we can make sure it doesn’t happen again. Please note that we are unable to accept returns on bulk orders. We recommend ordering small quantities of new items before placing a bulk order. Please contact us with any questions or for detailed instructions before making a return.